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Why choose Landmark?

Why choose Landmark?

We create spaces for people who want to work in new ways, but who still need a business-class experience.

We create spaces for people who want to work in new ways, but who still need a business-class experience.

We Create Professional Workspaces.

Landmark has established an 18 year track record of delivering outstanding client care. 

Our approach is to blend new ways of working with a business class experience. So we offer stunning communal spaces and inspiring design, alongside smartly presented, professional teams. 

We’re proud of our workspaces – and we know you will be too.

OUR MISSION.

To create professional workspaces to make you feel proud.

“Great Facilities. Very helpful and professional staff!”

Mitesh Fatnani

Our promise

Our mission 1
No hidden charges
Our mission 2
Ultra-secure Wi-Fi
Our mission 3
24/7 smart card entry

Our Values.

What does it say about our business if everyone looks and acts smart and proud? It shows you have the highest respect for your colleagues and clients.

So whatever your role, you’ll enjoy looking and being ultra-professional. You’ll show warmth and politeness, without leaving your personality outside. And while you’re a stickler for high standards, you like to do everything with humour and a smile.

Property businesses are about bricks and mortar. We’re not. We’re all about people, so you’ll have an absolute
passion for creating outstanding customer experiences.

You’ll picture yourself as a warm, welcoming host; who makes colleagues and clients feel that they belong and are part of the family. You’ll get to know them and resolve any niggles quickly and without fuss. You’ll always have time for them, and do something unexpected or special that delights.

It’s not just what we do, but how we go about it that makes us who we are. We’ll take it as a given that you’ll be honest in all your dealings with colleagues and customers, but you’ll also have a strong moral compass: you know what’s right and wrong, and you’re not afraid to say so.

While you’re not averse to speaking your mind, you’ll actively listen to what other people have to say, and respect their right to say it. You live by the maxim ‘do as you would be done by’ and trust others to feel the same.

We need leaders at all levels of the business, people who can take ownership of issues and not expect others to pick up the pieces.

You won’t blame others when things go wrong, as they will from time to time. You won’t dwell on what has happened. You’ll focus on finding a solution. You’ll front up to making mistakes, and you’ll be positive, proactive and collaborative in looking for opportunities.

The only constant in our world is change, so we’ll only succeed if we wholeheartedly embrace it. That means taking the best the modern world can offer – whether it’s buildings, fit-out, people or working practices – and continuously improving it.

You’ll always be thinking about fresh ideas and never say: ‘we’ve always done it this way’. You’re thrilled by the idea of change and embrace the opportunity to learn, to grow and to experiment. You’ll have the occasional failure, but your determination to pick yourself up and try again is an inspiration.

Our Team.

We’re proud of our brilliant people, who are well known for representing our clients in a thoroughly professional manner.

Taylor Farrimond
Milton Keynes
Our team at Milton Keynes is led by Taylor, who has come from the luxury hotel industry and has 6 years’ experience in guest relations.
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Maria Milazzo
Euston
Our professional team is led by Maria, who has come from the serviced office industry and has 15 years’ experience in customer service.
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Hayleigh Harling
Aldgate
Our Aldgate team is led by Hayleigh Harling, who has been with us for many years and has a track record of delivering outstanding client care.
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Joanna Paczkowska
Old Broad Street
Our professional team is led by Joanna Paczkowska, who has come from the serviced office industry and has over 10 years’ experience in customer service.
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Dario Rolandi
Royal Exchange
Our professional team is led by Dario, who has come from the leisure industry and has 20 years’ experience in customer service.
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Outstanding Client Care.

We represent our clients’ businesses, so our standards of service must be exceptional, Here are some results from our recent client survey.

Percentage

Client preference

Our average rating across the business increased again this year to 8.5 out of 10.

Percentage

Reception services

Overall satisfaction with the services provided by our reception teams is 9.2 out of 10.

Percentage

Meeting rooms

Overall satisfaction with the services provided by our meeting rooms is 9.7 out of 10.

Client Reviews.

The more honest our clients are about us, the more we like it.
These are real online reviews from real clients.

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